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No Dispute Agreement

By proceeding with the checkout and payment process for the hair salon services at Marula Locs, you acknowledge and agree to the following terms and conditions:

  • Service Acknowledgment: You understand that the services you are purchasing from Marula Locs Salon are provided by skilled professionals, and the results may vary based on individual factors such as hair type, condition, and styling preferences.

  • No Disputes on Services Rendered: Once the services have been completed and you have left the salon premises, you agree that you will not dispute or contest the quality, outcome, or nature of the services provided. You acknowledge that personal preferences and interpretations of the final result may differ, and any dissatisfaction should be communicated during the service or immediately after completion to allow for corrective measures.

  • Communication of Concerns: If you are dissatisfied with any aspect of the services received, you agree to promptly communicate your concerns to the salon manager or the stylist before leaving the premises. The salon will make reasonable efforts to address and rectify any genuine issues brought to their attention.

  • Refund and Correction Policy: In the event that you experience a genuine issue with the services provided, the salon may offer to correct the issue within a reasonable timeframe or provide a partial refund, at the sole discretion of the management.

  • Exclusions: These terms and conditions apply solely to the quality and outcome of the services rendered by the hair salon. Any disputes related to payment, billing discrepancies, or any matters outside the scope of service quality are not covered by this agreement and should be addressed separately.

  • Limitation of Liability: The hair salon shall not be held liable for any damages, losses, or expenses arising out of your use of the salon's services, excluding cases of gross negligence or intentional misconduct.

  • Modification of Services: The salon, Marula Locs Salon, reserves the right to modify, amend, or discontinue any service offerings, products, or pricing without prior notice.

  • Legal Jurisdiction: This agreement is governed by the laws of [Jurisdiction] without regard to its conflict of laws principles.

By proceeding with the checkout and payment process, you confirm that you have read, understood, and agreed to these terms and conditions in their entirety. If you do not agree with these terms, you should not proceed with the payment process.

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